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Visual Voice-Mail and Call Monitoring allows users to check their voice-mails and listen recorded calls on the web, Flatrix-PBX comes with a separate user portal for this where users can login to this portal using their extension number as the username and voice-mail password, there are pretty awesome features available on this portal such as listen voice-mails on the web, Download to your computer, play it on your extension or even forward to an email address.